A patient’s first question
deserves a good answer.
Multilingual first responses and qualification, so your coordinators can focus on helping the right patients take the next step.
Find your starting point
The enquiry is captured.
Your coordinator takes it forward.
01First response+
Respond to approved routine topics in the patient’s language, including enquiries outside office hours.
02Qualification+
Collect the agreed details without asking patients to repeat their story to multiple people.
03Coordinator handoff+
Deliver a clear summary. Direct CRM writing is a separately verified integration, not an assumption.
A focused six-week pilot
What we set up
German- and English-language email, website-form and WhatsApp enquiries, qualification and a structured handoff. Channel access is confirmed at setup.
What stays outside the pilot
Telephone, CRM write access and follow-up campaigns are outside the initial pilot.
Six weeks from go-live, with two feedback sessions. You decide whether to continue; there is no automatic renewal.
Discuss a pilotIntegrations & boundaries +
We measure response handling and coordinator effort with your team. We do not promise patient numbers or clinical outcomes.
Data & integrations