What to prepare
- A compatible Microsoft account with the required permissions.
- The mailbox or calendar owner and an agreed purpose.
- Rules for review, disconnection and uncertain operations.
Connect supported Microsoft email and a selected Outlook calendar, with separate permissions for each.
Discuss this workflowSelected access.
Agreed actions.
Email and calendar access serve different purposes. An email connection lets Feleo work with supported mailbox enquiries. Calendar access is set up separately, so connecting mail never silently grants booking permissions.
We agree the scope before enabling a live workflow.
An authorised owner completes the Microsoft sign-in and consent flow.
Confirm the mailbox or select one editable calendar, timezone and booking windows.
Calendar tools are assigned explicitly; connection alone does not activate them for agents.
The calendar connection currently supports one selected calendar, availability and scoped booking/cancellation. It does not send attendee invitations or continuously mirror every external calendar edit. Microsoft remains an additional provider in the data path.
Data & permissionsTest a representative enquiry and, where authorised, a controlled calendar operation. Verify access revocation and the team process for ambiguous outcomes before launch.